Privacy Policy

On Point Scents ("we," "us," or "our") operates onpointscents.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our site, you agree to this policy.

Information we collect

• Information you provide — your name, email address, shipping and billing address, and phone number when you place an order, subscribe to the Pointer Pack, take our scent quiz, or contact us.
• Payment information — payments are processed by our secure third-party payment processors. We never store your full card number on our servers.
• Automatic information — like most websites, we collect basic device and usage data (IP address, browser type, pages visited) through cookies and similar technologies. See our Cookie Policy for details.

How we use your information

• To process and deliver your orders and manage your subscription.
• To respond to your questions and provide customer support.
• To send order updates and, if you opt in, marketing emails or texts (you can unsubscribe at any time).
• To improve our website, products, and shopping experience.

How we share information

We do not sell your personal information. We share it only with service providers who help us run the business — payment processors, shipping carriers, our website platform, and email service providers — and only as needed to provide their services, or when required by law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at [email protected]. You can unsubscribe from marketing messages using the link in any email.

Data retention & security

We keep order records as long as needed for legal, tax, and accounting purposes, and we use reasonable technical and organizational safeguards to protect your information.

Children's privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent version.

Contact us

On Point Scents · LaBelle, Florida · [email protected]